Online booking is a convenient and easy way to pre-pay for your parking and save on the regular drive-up rates with Uptown Parking.
How it Works
We use licence plate technology to match your booking when you arrive at the car park.
To make a booking, click here and enter your details. We will send an email once your booking is confirmed (Please note, bookings must be made at least 15 minutes before entering the car park).
Then, drive to Uptown Parking and proceed slowly towards the entry gate, leaving at least 2 metres between you and the car in front. Our system will read your plate and allow you to enter.
To exit, drive slowly to the exit and wait for the gate to lift. No ticket is required.
Running late? There is a 1 hour grace period provided before and after your selected time to give you peace of mind for any unforeseen changes. You can also amend or cancel your booking online up to 1 hour before your booking starts.
Full FAQs can be found below.
Online Booking Rates
Monday to Friday
0 - 1 hour | $9 |
1 - 2 hours | $17 |
2 - 3 hours | $24 |
3-12 hours | $32 |
12-24 hours | $36 |
Early Bird Parking
Enter before 9am and exit at any time on same day.
Mon - Fri | $26 |
Afternoon Saver
Enter between 2:30pm - 4pm.
Mon - Fri | $16 |
Night Parking
Enter after 4pm and exit before 7am next day.
Mon - Fri | $10 |
Weekend & Public Holiday Parking
Rates shown are per day.
Sat & Sun | $10 |
Public Holidays | $10 |
FAQs
When can I book?
All bookings must be made a MINIMUM of 15 minutes before entering the car park.
You can book up to 3 months in advance.
Do I need an account?
No, you can make a booking as a guest or register to create a password and save your details for next time. Saving your details makes booking faster if you book online regularly.
Can I change or cancel my booking?
Yes, you can change or cancel your booking online here up to 1 hour before the booking starts.
No cancellation fees apply however, if you do not use your booking and do not cancel it beforehand, you will not be eligible for a refund.
How do I know if my booking is confirmed?
You will receive an email once your booking has been confirmed.
If you do not receive the email, check your spam folders or contact us at [email protected] to confirm your booking before arriving at the car park.
What if I need to stay longer than I booked?
You can amend your booking online here up to 1 hour before the booking starts.
If you remain in the car park beyond this time, casual parking rates will be applied for the remainder of your stay.
How do I use the booking?
We use licence plate technology to match your booking. No ticket is required.
- On arrival, drive slowly towards the entry gate, leaving at least 2 metres between you and the car in front.
- Our system will read your licence plate and allow you to enter.
- When you are ready to leave, drive slowly to the exit and wait for the gate to lift.
If you have any issues using your booking, please press the ‘HELP’ button at the entry or exit, and our team will happily assist.
Do I need to bring my booking confirmation?
No, you do not need to bring your booking confirmation to the car park. Uptown Parking uses licence plate technology to match your booking.
However, if there is a problem with your booking, our friendly team may ask for your booking ID (which can be found at the top of your booking confirmation) in order to better assist you.
Can I change the vehicle registration for my booking?
Yes, you can now change your vehicle registration up to one hour before your booked entry time, by using manage my booking.
If the registration change is permanent, you can log into your account and update your vehicle registration before making your next booking.
Do you offer monthly parking?
Yes, we offer monthly reserved and unreserved parking for your convenience.
To find out more, contact [email protected] or call 07 3223 6900.
Can I book a disabled bay?
No, unfortunately we are not able to reserve disabled bays in the car park.
For more information about the location and availability of disabled bays in the car park, contact [email protected] or call 07 3223 6900.
Where do I park in the car park?
On arrival, you may park in any parking bay that is not marked as reserved or disabled (unless you have a valid permit).
How many times can I enter and exit?
Your booking is valid for one entry and one exit only. Any additional entries will be charged at the casual parking rates.
Who can I contact for help?
For help with your booking at Uptown Parking, press the 24/7 help button at the nearest entry, exit or pay machine and a member of our car park team will gladly assist.
For all other booking enquiries, including refund requests, please contact [email protected] or call 07 3223 6900. We are available Monday to Friday from 9am to 5pm.
Why can't I log in?
If you are receiving the error 'Your username or password is incorrect', either the password or username is incorrect, or this is first time you are using the updated booking site. If you have an existing account you will need to reset the password by clicking on 'Forgotten Password' at the bottom of the login page.
- 91 Queen St, Brisbane QLD 4000, Australia
- Call (07) 3223 6917
- Get directions via Google
